Refunds, Cancellation, Privacy Policy & General Terms and Conditions

Event Cancellation and Refund Policy

  1. Medserv Healthcare Solutions reserves the right to cancel any class that does not meet minimum enrollment requirements. Should this occur, we will call registered participants to reschedule. If the alternative date is not convenient for you, a full refund will be issued.
    • Classes affected by inclement weather may be rescheduled, or you may request a full refund.
  2. TO CANCEL OR TRANSFER A CLASS, call us at 609 375 8759 or email us at training@staging.medservhealthcare.com.
  3. FULL REFUNDS will be issued if you cancel a registration 2 business days prior to the event.
  4. NO REFUNDS* will be issued if you cancel a class less than one business day or on the class day or there is no show. (Example: A cancellation received on Friday for an event scheduled on Friday or Saturday is not eligible for a refund.) EXCEPTION: 50% refunds will be allowed for cancellations due to special medical conditions, Acts of God. A Transfer is allowed to another day or class subject to availability.
  5. ALL REFUNDS will be issued in the manner in which we received the original payment for classes. If you paid by check, a refund check will be mailed to the address you specify within four weeks of cancellation. Credit card transactions will be refunded within 8 – 10 business days after cancellation.
  6. CPR/FIRST AID CERTIFICATION ACCEPTANCE: MEDSERV provides training certifications from AHA (American Heart Association) and ASHI (American Health and Safety Institute). AHA and ASHI certifications are recognized and accepted nationwide and in all states. However, it is the buyer’s responsibility to conform to any private employer’s acceptance. NO Refunds are allowed or entertained for non-acceptance of private employer and or after having taken a course and received certification.
  7. TRANSFER REGISTRATION TO ANOTHER CLASS: Medserv will make every effort to accommodate your request to transfer to a class scheduled at another date or time subject to space availability.

 

Privacy Policy

This Privacy Policy governs the manner in which Medserv Healthcare Solutions, LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://staging.medservhealthcare.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Medserv Healthcare Solutions, LLC.

 

General Terms and Conditions

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Medserv Healthcare Solutions, LLC collects and uses Users personal information for the following purposes:

To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you. To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Medserv Healthcare Solutions, LLC has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site, revise the updated date at the bottom of this page, and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Medserv Healthcare Solutions, LLC

4250 US 1 STE 119 Princeton NJ 08852

609-375-8759

sales@staging.medservhealthcare.com